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Delivery Policy

At Max and Melia we make every effort to ensure your purchase gets to you quickly, safely and in the most cost effective way possible. To this end, we have several delivery services available and, where possible, you can choose how you would like your order to be delivered.

Please note, however, that the delivery of your order may be restricted to a particular service depending on the size and weight of your package. We endeavour to dispatch all orders ,where stock is available, within 24 hours. However we do ask for your patience during busy periods when delays can occur and are outside our control.

Your order will be packed and dispatched, provided:
- The item you have chosen is in stock.
- The delivery address has been verified.
- Payment has been approved.

We will send you an initial email confirming receipt of your order; then a further email confirming that your order has been dispatched. A shipping reference number is also available on request once your order is dispatched.

Where an item is not in stock, we will advise you of the anticipated time for delivery (if such item will be available in future).

It is customary for the dispatch companies we use to leave a notification card with their contact information if the delivery address is unattended at the time of delivery, however this may not always be the case. Max and Melia cannot take responsibility if a notification card is not left in any instance.

Delivery in the UK & N.I
- Standard £4.99
- Heavy or Fragile items £9.99

We are pleased to offer free delivery on standard orders of £100 or more.

Some large items are only available to collect from our store, however we may be able to deliver within the local area. Please call 020 7820 9649 for further information.

If you would like us to deliver outside of the United Kingdom please contact us for a quote.
All prices are in £ pound sterling and include 20% VAT.
Payment only possible in British Pounds.
Our VAT registration No. is: 129816490